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Why won't my FitBit connect to to my Galaxy J3's bluetooth?

SUZGRI59
Miembro

Cannot get my trackr device or my fitbit device to connect to phones Bluetooth.  I couldn't and neither could the people at the Verizon store.

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Re: Galaxy j3 bluetooth

deloused
Sr. Member

According to FitBit the J3 isn't currently a supported device, but if they do test & approve it  they will add it to the list on their site here- https://www.fitbit.com/devices

Most TrakR devices would also need to be paired with a device capable of using Bluetooth Low Energy profiles, which weren't in the J3 hardware.

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Re: Galaxy j3 bluetooth

deloused
Sr. Member

According to FitBit the J3 isn't currently a supported device, but if they do test & approve it  they will add it to the list on their site here- https://www.fitbit.com/devices

Most TrakR devices would also need to be paired with a device capable of using Bluetooth Low Energy profiles, which weren't in the J3 hardware.

View solution in original post

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Re: Galaxy j3 bluetooth

SUZGRI59
Miembro

What phone do I have to go to to get that technology on? Sure would like

to have been told before I bought it. Thank you. Very frustrated

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Re: Galaxy j3 bluetooth

Ann154
Expert

The higher end phones should have it. The Galaxy j3 is low end technology and specs.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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