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Why will my Hydro Elite not mount my SD card?
gigi92_jc
Newbie
‎09-18-2014 12:41 PM

Why will my Hydro Elite not mount my SD Card?

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Re: Why will my Hydro Elite not mount my SD card?
tbo27
Master - Level 2
‎09-19-2014 12:21 AM
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Re: Why will my Hydro Elite not mount my SD card?
gigi92_jc
Newbie
‎09-19-2014 07:05 AM

correct.. when i stick it in it says SD card will not mount to phone... tech support pretty much said i was SOL and no one at the store seems to know anything either...

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Re: Why will my Hydro Elite not mount my SD card?
vzw_customer_support
Customer Service Rep
‎09-21-2014 07:18 AM

Pretty odd! Are you able to see items on the SD card? Are you able to power the device off, remove/reinsert the SD card and try again?
When you do that, do you still get the error message? If so, the SD card may be corrupt. You can try it in a different phone or computer just to be sure.

TamaraH_VZW
Follow us on Twitter @VZWSupport

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