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Why doesn't my device detect its SIM card?
VWCM
Miembro
‎02-27-2016 02:02 a.m.

My Droid 4 randomly stops detecting my SIM card at times. I have tried to restart the phone which fixes the problem half the time (but not always). I have also attempted taking out the SIM card, putting it back in the phone, and then powering the phone back on (sometimes works, sometimes does not).

Does anyone know a permanent fix for this problem?

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Re: Phone does not detect SIM card sometimes
SuzyQ
Líder Sénior
‎02-27-2016 09:24 a.m.

A new SIM card can be obtained for free at a corporate Verizon store or through customer service (800-922-0204).  They do get corrupted.

The card may also be sitting loosely on the slot; a new card may be a bit more rigid and fit better.

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Re: Phone does not detect SIM card sometimes
SuzyQ
Líder Sénior
‎02-27-2016 09:24 a.m.

A new SIM card can be obtained for free at a corporate Verizon store or through customer service (800-922-0204).  They do get corrupted.

The card may also be sitting loosely on the slot; a new card may be a bit more rigid and fit better.

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Re: Phone does not detect SIM card sometimes
VWCM
Miembro
‎02-27-2016 06:22 p.m.

The card is Not loose, but it may be corrupted. Thank you for the information SuzyQ!

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Re: Phone does not detect SIM card sometimes
SuzyQ
Líder Sénior
‎02-28-2016 07:13 a.m.

You're welcome!

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