Why did my voice mail notification icon disappear?
Joe6332
Newbie

My voice mail notification icon disappeared from use.

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Re: no voice mail icon
vzw_customer_support
Customer Service Rep

Joe6332,

A week is too long. Let’s get you resolved. Please reboot your phone. Make sure your cellular data is on. Once rebooted, call yourself from another phone and leave a message. Once message is left, let us know if you get the notification.  

JenelleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: no voice mail icon
vzw_customer_support
Customer Service Rep

Joe6332,

Notifications are extremely important. Let’s make sure you can get your notifications. When was the last time your received a notification for Voicemail? Do you have messages in your Voicemail now?

JenelleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: no voice mail icon
Joe6332
Newbie

I think it's been at least a week. I do have three saved messages in my

voicemail box.

On Nov 22, 2015 3:33 PM, "Verizon Wireless Customer Support" <

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Re: no voice mail icon
vzw_customer_support
Customer Service Rep

Joe6332,

A week is too long. Let’s get you resolved. Please reboot your phone. Make sure your cellular data is on. Once rebooted, call yourself from another phone and leave a message. Once message is left, let us know if you get the notification.  

JenelleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: no voice mail icon
Joe6332
Newbie

It worked!

On Nov 24, 2015 3:58 PM, "Verizon Wireless Customer Support" <

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Re: no voice mail icon
Joe6332
Newbie

Thanks.

On Nov 24, 2015 3:58 PM, "Verizon Wireless Customer Support" <

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