Why can't I talk to someone at Verizon?
nada123
Newbie

It's ridiculous that we -- the customers! -- have to spend hours searching for answers to questions about Verizon service.  We were much better off before the Internet. We called a phone number, someone answered, we asked a question, got an answer.  Worse, we pay much more for this lack of service.  C'mon FCC, start doing your job!  This is robbery! 

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Re: Why can't I talk to someone at Verizon?
Tidbits
Legend

611 from you phone. They also have a 800 number you can call.

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Re: Why can't I talk to someone at Verizon?
letmehelp
Enthusiast - Level 1

If you are having tech issues, call from an alternate phone and the num is 800-922-0204.  Anything else, *611 from a Verizon Wireless phone or call that 800#.

Re: Why can't I talk to someone at Verizon?
izi
Newbie

Is my phone unlocked?

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Re: Why can't I talk to someone at Verizon?
vzw_customer_support
Customer Service Rep

Tidbits, thanks for helping us support nada123 with our contact information. We can also be reached at 800-922-0204. Did you know that we offer the option to chat with us, as well? http://vz.to/1u8jr4V

LasinaH_VZW
Follow us on Twitter @VZWSupport

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Re: Why can't I talk to someone at Verizon?
vzw_customer_support
Customer Service Rep

izi,

Happy to assist. What model phone are you currently using? View our unlocking policy here; http://vz.to/VR8Xxd .


TrevorC_VZW

Follow us on Twitter @VZWSupport

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