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Visual voice mail
pjwerz
Newbie
‎09-30-2014 08:41 PM

Phone update is offering Visual voice mail subscription . I dont want it even if its free . The problem is I keep getting the notification to sign up or use regular voice mail.When the notification shows up whenever someone sends me a text message. I dont want visual voice mail and Iam asking how do I stop notifications . Its almost like Iam being forced to sign up for something I dont want .Or is this a way for Verizon to get me to use more data

                                 Paul

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Re: Visual voice mail
tbo27
Master - Level 2
‎09-30-2014 09:15 PM

They can put a block feature on vvm. But u got it on money yes.

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Re: Visual voice mail
vzw_customer_support
Customer Service Rep
‎10-03-2014 05:14 AM

Here I am to save the day pjwerz! What model device do you have? Have you ever used visual voicemail before, like on a previously owned device? If you can share the details then we can provide steps on how to stop the notifications.

Thank you...

ArnettH_VZW
Follow us on Twitter @VZWSupport

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Re: Visual voice mail
robshark19
Enthusiast - Level 3
‎10-10-2014 10:28 AM

I am using a Samsung Galaxy S5 and do not want visual voice mail.  I keep hitting decline on the VVM notices and have gone into my account and "signed up" for BASIC VOICEMAIL so that the 30-day trial of premium visual voice mail was removed from my account.  What else do I have to do to stop the VVM notices?

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