So I have a Galaxy s5 and ever since the Lollipop update my phone has been a mess. Randomly a little greyed out x will appear where the 4G lte icon is supposed to be and there are no service bars. My phone completely stops working at this point. Then the 4G icon will reappear but it is greyed out with a slash through it. Along with all of that my messages fail to send and even when it says it has been sent people claim they aren't getting them or they receive messages hours later. It's the most frustrating thing. It's actually taken me over an hour to write this. I'm currently on a phone plan with a Verizon employee and he has no idea why this is happening. He says no other customers have complained of this. He got me a new sim card which solved the problem for about two days. Someone please say you know what is wrong with my phone and how to fix it
The same thing is happening with my phone
How long has it been happening for you.? It seems to be getting kinda worse actually
A week or two... I factory reset my phone this afternoon and it seems to
have helped...for now
On Mar 19, 2015 5:33 PM, "jessicaxglamour" <forums@verizonwireless.com>
I see that may be my last option. Besides buying a new phone. I despise the reset but I should give it a try.
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