Samsung note 4
CUK14
Newbie

I can't get sound on my videos. Past videos I've taken have sound when I play them back. The volume is all the way up on all of my volume settings. Please help!!

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Re: Samsung note 4
vzw_customer_support
Customer Service Rep

Hello CUK14. Help has arrived. Let's get your sound back on your videos. I wanted to clarify a few things to better assist you. First off, what is the make/model of your phone? When did this trouble begin? Is this happening on all videos? Are you trying to send a video via text, email, social media forum? Share details. Thanks in advance.


KristieQ_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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