A few days ago my phone started randomly rebooting. I can boot up the phone just fine and everything looks fine for a little bit. After a few minutes the screen will turn off and on showing the lock screen at random intervals without me touching the phone. After a few more minutes, the top bar of the phone goes away (the status bar with the time, battery level, notifications, etc) and continues to flash the lock screen. If I try to send a text once the status bar disappears, I get a "network error" message and the text doesn't send.
Then at random intervals after the status bar disappears, the phone will reboot and go through the entire process again. At some time during the day it stops rebooting and works like it normally should (I'm not sure when because I have to leave it in my car when I go into work). The battery is usually drained about 70% by time I get off from work, but the phone is working like normal.
I haven't installed any new apps in weeks, so I know that an app isn't the issue (or most likely isn't). What should I do?
Fisherman166,
No worries at all because we'll have your phone operating like normal in a jiffy. Now, I know you mentioned you haven't installed any apps in a few weeks, but I still want to recommend enabling safe mode http://vz.to/1hddTk6 . That will disable third party apps so we can isolate the issue better. If that doesn't work, please backup your information and try a hard reset http://vz.to/1amYKvk (please test prior to reloading apps). From there, we can decide if looking at replacement options is best.
EvanO_VZW
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