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Samsung Galaxy SIII crashing

vlbcfcl
Miembro

My Samsung Galaxy SIII is crashing when I try to run any app. I've checked the charge. I've popped and replaced the battery. I've turned it off and on again (actually, it does that itself.) It's not overheating.

Suggestions?

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Re: Samsung Galaxy SIII crashing

Community Manager
Community Manager

Hi there, vlbcfcl,


We know how important it is to have a working device. How long has the device been crashing with apps? What apps are causing this? What error do you get on it? Try to go into settings> app manager> find one of the apps that is crashing and clear cache and Data. Then test the app. We want to make sure that we get this solved for you. Please keep us posted.


LeoL_VZW
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