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For almost a year now, we have had a problem with our phones. They freeze and lock up and the only way to get them to work again is to reboot the device. You can't dial a number, text, open an app, or sometimes even get back to the home screen. Now, I believe there is a network issue or OS issue here and I hope someone can direct me to a way to fix it.
First, of all we have three phones and they are not all the same; two are Motorola Droid 3 and one is an HTC Thunderbolt. So I do not think this is a device issue.
Secondly, the three of us do not use our phones in the same way. My son and I have a lot of apps on ours but my husband does not. And my son and I do not have the same apps. So I do not think we have an app issue.
That leaves two things left; the network and the Android OS.
Does anyone have any suggestions that can help resolve these issues?
Thanks for any help that you can give.
deirdre4
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I would back everything up and factory data reset. I've had both phones several years ago you may like them better with this type of refreshing