Phone doesn't connect to wi-fi at home.
bjchlapek
Newbie

My phone doesn't connect to wi-fi at home, however it does at other locations. Motorola Razr M. This has resulted in high data usage. Now I can't even connect to the mobile network at home. Router problem?

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Re: Phone doesn't connect to wi-fi at home.
Ledsteplin
Contributor - Level 3

It could be a router issue. Have you rebooted the router? Unplug it for a minute then plug it back in. That don't work, you may need another router.

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Re: Phone doesn't connect to wi-fi at home.
Not applicable

Or a simple firmware update for the router.

When you refresh the router it should include first unplug broadband modem then unplug wireless router (unless its a combo modem) all the while the phone should be off as well.

You turn on modem let it fully refresh and then turn on router and let it also fully refresh then turn on the phone.

After you turn on WiFi on the phone it should see the ssid and simply insert your network key (password) click connect and save connection.

Yep I know you are not the original poster. I was just lazy and added on your reply.

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Re: Phone doesn't connect to wi-fi at home.
19smidget63
Newbie

I tried rebooting my router, the modem has the wi-fi built into the modem so I don't have to have two separate items.

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