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Re: Not receiving new emails to Droid Lucid

Sr. Member

Try doing a search in this forum for Yahoo. Several people have reported problems with it that are related to something that Yahoo itself changed.

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Re: Not receiving new emails to Droid Lucid

Miembro

I am having some of these same issues with my AOL accounts.  I have been to my Verizon store at least 5 times as my emails will not come through to my phone even when I haven't opened them on my PC. The Techs at the Verizon store have deleted my accounts and readded them and the emails will come through for a short time and then I'm back to not getting them again.  I was at the store yesterday and they deleted the accounts and readded them and the emails came through.  I worked on my emails last night and then deleted them all off my phone.  From about 10 PM last night until 4 PM today when I went to the store again I had not gotten any emails.  They checked all of the settings and said they were ok and then deleted the accounts again and yes, all the emails came in.  This is ridiculous that I have to delete the accounts every time I want to get emails.  I also have the problem of it reloading all of the emails from several days when they do come through even though I have deleted them off the phone and my PC. Yesterday I had 250 emails come through when they finally came through.  Today I had 50 emails on all the accounts  that came through.   I am very frustrated with the Lucid and wish I had never gone to a smartphone.  I'm also very dissatisfied with the Verizon techs who don't seem to be able to solve the problem.

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Re: Not receiving new emails to Droid Lucid

Miembro

I am still having this email issue.  It is a Hotmail email address.  I have gotten a new SIM card but that did not help at all.  I have also received a new phone and that did not help either.  I slso have an Outlook email on my phone and that one works just fine.  I used my upgrade to get this phone so if I wanted to get something else I would have to pay full price!

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Re: Not receiving new emails to Droid Lucid

Miembro

I just spent an hour on the phone with Verizon tech support and we figured out that the Hotmail email works better with the Hotmail app.

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Re: Not receiving new emails to Droid Lucid

Miembro

Does AOL have an AOL app for your phone? You may want to try adding that on your phone.

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Re: Not receiving new emails to Droid Lucid

Miembro

See if Yahoo has an app for the Droid phone.

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Re: Not receiving new emails to Droid Lucid

Miembro

I am having the same issue.  LG Lucid Android 2.3.6 and Hotmail.  It is POP, not EAS.  I have deleted and recreated my account countless times.  I have removed all apps that I had downloaded.  I have rebooted and reset my phone any number of times.  I generally, but not always, receive the backfill of emails after recreating my account, but then it stops again.  I have recreated my account using the 'other' option rather than the supplied hotmail link as well.  Same problem.  After spending some time on the phone with Verizon Wireless support, the solution offered was to send me a manufacturer's certified refurbished phone.  I declined.  The phone I bought was new, I don't want a refurbished phone.  More importantly, after seeing the multitude of posts about this very issue, I don't believe it is a phone hardware issue, but a systemic issue either with Verizon and/or Hotmail (and Yahoo, etc.).  Any suggestions?

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Re: Not receiving new emails to Droid Lucid

Miembro

I've had the LG Lucid approx 1 month now.  Have had same issue w/ hotmail account. (new emails stopped coming in even when I refreshed).

VZW store rep. could not get it to work either, & suggested downloading/using free hotmail app from the Play Store, formerly  Android Market.

Affter the set up proccess, it worked well.   The STRANGE thing is that as an experiment, I added this same hotmail accnt. back to the email app that had stopped working in the first place, (I had tried removing/ re adding as possible solution before getting hotmail app). And like magic, my emails came in again with this built in email app.  So now I can accssess my hotmail with the built in email app, OR the hotmail app I downloaded!

When I informed The VZW Store of this, they had no explanation.  Tech support by phone didn't either.   PS. if you have WiFi set up on your phone, use it to get the app and save data.  good luck.

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Re: Not receiving new emails to Droid Lucid

Miembro

I also installed the hotmail app but removed my account from the default app. The hotmail app is working. Following your lead, I added my account back to the default app. They are both working but the hotmail app is now getting the mail a good hour after the default app. Strange. It was quite fast before. Now I'm going to remove the hotmail app and see if the default app continues to work.

Hotmail support had told me they made some changes to my account right around the time that I installed the app, so cause and effect isn't totally clear.

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Re: Not receiving new emails to Droid Lucid

Miembro

I am so tired of resetting my Hotmail account. It works for awihle then just stops updating emails. I finally deleted the account AGAIN and downloaded the Hotmail App. Thanks for the suggestion. It sits on my homepage with the other apps and the formatting looks cool too.

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