New Added Data is being held in reserve?

[mmichalek]

I was told I was out of Data, so I added more, but now it says it's holding it in Reserve and my phone isn't working?  I can't get the new Data to activate. Please help.

[vzw_customer_support]

We are her to assist Mmichalek. We want to make sure that this gets corrected. Do you have a prepay or post pay account? This information will give a place to start. Thanks in advance.

BobbyN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[mmichalek]

I have a prepaid phone, or pay as you go.

Personal information removed as required by the

Message edited by Verizon Moderator

[vzw_customer_support]

mmichalek,

Thanks for sharing those details. We definitely want you to receive the support that you need. Please reach out to our Prepaid representatives by calling 1-888-294-6804 or by reaching out to a local store. Find a store near you here http://vz.to/1wpW9Pz.

AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[paulasaenz55]

I have same problem

[TimRollins]

Please add the data to my phone from my reserve!!! 
thanks

[vzw_customer_support]

Please send us a Private Note, so that we can take a further look into your account and available data together.

*Sarah