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My new phone will not activate
VAGMan
Enthusiast - Level 1
‎01-06-2015 07:09 AM

Old phone is off (dead) and I have reseated the SIM card twice.  Phone set up okay via internet put phone will still not activate.  I even tried the procedure for changing to a new device on the verizon website with no avail.  What can I do?

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Re: My new phone will not activate
VAGMan
Enthusiast - Level 1
‎01-06-2015 08:31 AM

I called and Jeff got me all set up.  It seems this may be a common problem with the Samsung S4 phones.  I am up and going now!  Thank you

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Re: My new phone will not activate
Ann154
Community Leader
Community Leader
‎01-06-2015 07:10 AM

Can you call customer service from another phone at 1-800-922-0204?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: My new phone will not activate
VAGMan
Enthusiast - Level 1
‎01-06-2015 08:31 AM

I called and Jeff got me all set up.  It seems this may be a common problem with the Samsung S4 phones.  I am up and going now!  Thank you

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