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My galaxy s5 keeps turning on and off by itself....???

Miembro

Has anyone else had this done to them??  Any help would be GREAT!!  Smiley Happy

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Re: My galaxy s5 keeps turning on and off by itself....???

Sr. Member

Have you powered down and pulled the battery for up to 10 minutes?

Any recent changes, new apps, updates to apps?

Running Kit Kat or Lollipop? If Lollipop how recent was the update to Lollipop?

Any known damage, drops, water, etc?

Try booting in safe mode to see if it is app or hardware:

  1. Con el dispositivo apagado, mantén oprimido el botón Power (ubicado en el borde derecho) hasta que aparezca el logotipo de Samsung Galaxy S5, luego suelta el botón.
  2. With the Samsung Galaxy S5 logo on the screen, press and hold the Volume Down button (located on the left edge).
  3. Continue to hold the Volume Down button until Safe mode appears in the lower left of the screen then release.
    Nota Esto puede tardar hasta 45 segundos.

O

  1. Con el dispositivo encendido, mantén oprimido el botón Power (ubicado en el borde derecho) hasta que aparezca la indicación Phone options, luego suelta el botón.
  2. Select and hold Power off until the Reboot to Safe Mode prompt appears then release.
  3. Oprime Restart.
    Nota The restart process may take up to 45 seconds to complete.
    Nota Upon restart, Safe mode appears in the lower-left of the unlock/home screen.

View solution in original post

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Highlighted

Re: My galaxy s5 keeps turning on and off by itself....???

Sr. Member

Have you powered down and pulled the battery for up to 10 minutes?

Any recent changes, new apps, updates to apps?

Running Kit Kat or Lollipop? If Lollipop how recent was the update to Lollipop?

Any known damage, drops, water, etc?

Try booting in safe mode to see if it is app or hardware:

  1. Con el dispositivo apagado, mantén oprimido el botón Power (ubicado en el borde derecho) hasta que aparezca el logotipo de Samsung Galaxy S5, luego suelta el botón.
  2. With the Samsung Galaxy S5 logo on the screen, press and hold the Volume Down button (located on the left edge).
  3. Continue to hold the Volume Down button until Safe mode appears in the lower left of the screen then release.
    Nota Esto puede tardar hasta 45 segundos.

O

  1. Con el dispositivo encendido, mantén oprimido el botón Power (ubicado en el borde derecho) hasta que aparezca la indicación Phone options, luego suelta el botón.
  2. Select and hold Power off until the Reboot to Safe Mode prompt appears then release.
  3. Oprime Restart.
    Nota The restart process may take up to 45 seconds to complete.
    Nota Upon restart, Safe mode appears in the lower-left of the unlock/home screen.

View solution in original post

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Re: My galaxy s5 keeps turning on and off by itself....???

Miembro

Try leaving the power on, remove the battery for a few seconds. Replace the battery and power on. Also go into settings /more and make sure you have selected 4G/LTE.

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Re: My galaxy s5 keeps turning on and off by itself....???

Miembro

I have had that happen on a couple of the S5's. Seems to have been a bad battery in both cases. Switched to a different battery and problem went away.

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