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My LG Vista froze. Can't even turn off.

MOma1015
Miembro

What is the fix for a completely frozen phone? Can't even turn it off.

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Re: My LG Vista froze. Can't even turn off.

Ann154
Expert

Can you pull out the battery?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: My LG Vista froze. Can't even turn off.

Community Manager
Community Manager

@MOma1015 I regret to learn you are having this trouble. Lets get your phone working again. Did you try removing the battery? If so did that work for you? Have you checked to make sure your software is up to date?


AdrienneP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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