Last month my HTC Thunderbolt occasionally deletes Yahoo emails when I read them. Why?
pochemunyet
Newbie

I have not changed any settings, and it happens sporadically. I open and read an email, go back to inbox to read more messages, and the one I just read disappeared. I can find it in Trash, but I can't move it back to the Inbox.

Any ideas how to fix this?

Labels (1)
0 Likes
Re: Last month my HTC Thunderbolt occasionally deletes Yahoo emails when I read them. Why?
vzw_customer_support
Customer Service Rep

Lets show that email who's boss, pochemunyet!

This is an unusual glitch so I recommend we start from the basics. The first step is to remove the email account (http://vz.to/X7agX2) from the device, then readd (http://vz.to/Wf7KiM) Yahoo! email back in similar steps. After that, the email should be configured properly and each email will remain in the inbox for you. Keep me posted!

Thank you,
AdamE_VZW
Follow us on Twitter @VZWSupport

0 Likes