- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If you plug in the cable to your phone and PC.
Insert the microUSB end of the USB Cable into the microUSB port on the device.
- Insert the other end of the USB Cable into an available PC USB slot.
- On the device, drag down the Notifications bar.
- Tap the USB icon.
- Tap Media sync (MTP), even if it is already selected.
- On the computer, click the Start icon.
- Click Computer.
- Double click on the device.
- Click on the desired folder to view files.
Your pictures are in the Internal Storage, DCIM, Camera folders.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
After going through all of the same as the rest of you ( update tanked phone...no camera, no pics, no email) called verizon. Even though I PAY $7 a month for insurance they still sent me a refurbished phone! This really pisses me off! It comes in a brown box on a plastic covered cardboard...no charger, nothing!! I had my phone plugged in when the update fried it. I would like to have gotten a completely new phone since this was verizon/LG's fault not mine! A new charge cord would have been great! So far "certified like new" phone is working ok....though I notice it takes way longer to charge it than my original Intuition! Basically they killed my perfect phone and sent me an old one. I'm not a happy camper.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Yeah but did your camera disappear on phone?? Mine is gone! No camera
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The LG Intuition is only 6-7 months old. This bad update from whoever (LG, Verizon) counts towards a warranty replacement. Only bad thing is you get a "certified like new" phone,,,meaning REFURBISHED. It all they would give me though even though I complained! Call again...they killed it, they have to replace it!!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Were all going through the same thing. Do not let them send you another intuition as your right it will be refurbished. Pic out a new tablet phone and demand it. I had no problem getting a brand new phone. I loved my intuition but not anymore. I don't think they will be able to do a factory fix withought us sending it in or so the LG guy told me. I did everything I could to keep my phone. i loved it.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I complained...told them I wanted a different phone. They said its under warranty and all I could have was an intuition. Received mine today. It's crap. I can't even hold it longer than a few minutes without it heating up and I have to turn it off. I'm so sick of this. Verizon ruined my phone and my respect for them as a company.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Keep calling...demand a new phone. But, here's the kicker...it's NOT new. It's refurbished. I'm so upset right now. This "new" keep overheating...I can't even hold it. It's on my bed right now and where it is laying is hot. I think this is a safety issue?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I think maybe it's time for a class action lawsuit
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My cousin is an attorney and she said it sounds like a "bait and switch". They ruined our phones so that we would have to go out and buy new ones. She was advising me on what to say when I called tech support.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I would suggest reading your customer agreement before pursuing a class action.
Verizon Wireless approved the update since the support docs are on their website. They don't put those documents on the website unless they had completed their testing to a satisfactory results.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.