My phone is not working. I have tried turning off and on. I looked online how to remove the battery but there is no instruction to be found anywhere. Every place I go to they keep telling me to call tech support. If I was able to call tech support then I would not be complaining about my phone not working, would I?
I'm assuming you have a phone with a non-removable battery? You can try holding both volume buttons and pressing power, this will do the same thing as a battery pull. A little more insight into what is wrong with your phone (as well as which phone you have) may help get you a solution.