I can't receive group messages from iphones
Apetrini
Newbie

I just upgraded to a Sony XPeria Z3 and was assured that I can receive group text messages sent by iphones. I started a group message with two iphone users and am not able to receive their messages within the group, but they can receive mine. Is there a setting I need to enable? Both of them turned on SMS and group messaging on their iphone. Thanks!

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Re: I can't receive group messages from iphones
vzw_customer_support
Customer Service Rep

Apetrini,

We appreciate the time you took to complete the software update, which was suppose to have corrected your issue with group messaging.  When sending group messages are you using the Verizon Messages application?  Let's have you test your phone in safe mode to see if any downloaded applications are affecting the functionality of your Sony Xperia: http://vz.to/1E9TUkb .

YareliM_VZW

Follow us on Twitter at @VZWSupport

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Re: I can't receive group messages from iphones
Apetrini
Newbie

Hi there! I'm using the Verizon Messages+ app that came downloaded on my

phone. I just tried testing it out in safe mode and I still couldn't

receive someone's response. The only effective method I've seen work so far

is when I go onto my friends phones, delete any messages I have been in

previously, delete my contact, restart their phone, re-add my contact and

start a new group thread. But I can't tell everyone in my contacts to to do

that.

On Tue, Mar 10, 2015 at 6:14 PM, Verizon Wireless Customer Support <

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