How to download ringbacks
Levivion
Newbie

I am having trouble trying to download ringbacks to my phone

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Re: How to download ringbacks
Snn5
Legend

Make sure Advanced Calling is disabled, if you have that feature.

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Re: How to download ringbacks
SuzyQ
Community Leader
Community Leader

RingBACK tones are stored on Verizon's servers - they are played for your caller to hear instead of the standard landlinetype phone ringing sound when someone calls you.  They aren't stored on your phone.

And as Snn5 suggested, disabling Advanced Calling is a workaround, since Advanced Calling and Ringback tones are not compatible at present.

Re: How to download ringbacks
vzw_customer_support
Customer Service Rep

Levivion, setting up ringback tones to the phone is always fun. If you have an Android device you can always go into the Verizon Tones Applcation on your phone to purchase ringback tones. If you don't have Verizon Tones on the phone already you can go into the Google Play Store and download it from there. Please keep us posted if you have any futher questions or concerns.


KevinR_VZW


Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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