I am absolutely maddened by this circular explanation. When I originally got the upgraded VM service I was able to open up a fax document on my phone and then forward it to email, download it, dropbox it, etc.
That service is gone. In it's place is the requirement that I call in and ask Verizon to send it to a fax number. Which is ridiculous, considering that I have this plan specifically because I don't want another fax number. I travel, I do work from my car, etc. There is no no apparent option for forwarding a fax to a non-fax number. There is also no message indicator telling me that a fax has arrived. I just started wondering where the faxes I was expecting had gone...
Please stop referring people to the damned instructions that don't address anyone's questions about the fax service.
