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How do I make the voicemail icon go away on my Android S4?

foley102
Miembro

The 'you have voicemail' icon won't go away on my phone. I check my cell phone frequently but there are no messages.  I have cleared the phone, pulled the battery, updated the operating system but to no avail.  Anyone have any ideas?

Gracias

S/F MF

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Re: How do I make the voicemail icon go away on my Android S4?

vzw_customer_support
Asistencia al cliente

Hello foley102, Thanks for trying those steps - you're definitely on the right track. I can certainly understand wanting to get rid of the voicemail indicator on your phone when there are no messages to hear! I promise to do all I can to help. How are you accessing your voicemails to listen to your messages? Are you using the Voicemail application that came with your phone or a downloaded one? Please try running your phone in Safe Mode to see if the icon still shows: http://vz.to/1vrNbkf Keep us posted. 

TanishaS1_VZW
Follow us on Twitter @VZWSupport

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Re: How do I make the voicemail icon go away on my Android S4?

tbo27
Sr. Member

You clear data and force stop on vm app in app Mgr?  Try leaving you self a message and deleting it and see if other goes away. Also go into your platform *86 and turn off notification and back on power cycle phone

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