On my last phone, a Droid Razr Maxx, I started using the Verizon Message+ app and really liked it however, the new message icon that previously appeared on the sleep/lock screen ceased appearing. When I switch the default message app back to the factory default, the icon again appears to notify me of a new message without actually waking up or unlocking the phone. I recently got a Turbo 2 and am experiencing the same issue. From the sleep/lock screen, I get notifications from other third-party apps such as Facebook, Twitter, aCalendar and Netgear's Arlo wireless camera app.
Notifications are enabled on the Message+ app and I receive a notification in the taskbar but nothing tells me I have a new message until I swipe down to unlock the screen as is the case with the default messaging app.
Melissa, I also like to receive my text notifications on my lock screen. We will help get this resolved for you. I recommend resetting the message+ application. Follow the link for instructions: http://vz.to/1S1xmJv
RalphTT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Start a new topic or ask questions in the open forum.
