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Why does sopposely you have service for making video call from a Galaxy S5 if u can't even turn it on because its not on the mobile.. with the VoLTE
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Go here and add it to your plan Advanced Calling 1.0 - Verizon Wireless - Verizon Wireless
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I'm not sure what you are asking. You can make a video call to another Verizon customer that also has VoLTE enabled( except for the iPhone 6 and 6 plus ) and they and you are in a 4G area. The video can go over wi-fi but the call has to be over the 4G network.
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My question is that I can't enable the VoLTE... I already read the guide but I don't have it on my settings. Where it says more network.
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Have you enabled it in your account first? On my phone ( LG G2 ) it's under settings-tethering & networks-mobile networks
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On my account on Verizon. ? It's installed but I don't know how long it will take for it to work
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Thanks for your help. . I already have the VoLTE on my settings it's already enabled.
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That's a great question Janet215! The Galaxy S5 is VoLTE capable. Have you done a recent software udpate that includes the setting? To check if you have the most up to date software tap on settings>system updates>check for new software update.
If you have the most up to date software, also ensure the feature code is active on your account.
Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT
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Go here and add it to your plan Advanced Calling 1.0 - Verizon Wireless - Verizon Wireless