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Gallery content no longer accessible through phone


I have an HTC, and recently noticed that although I can take photos and videos, and things are marked as 'saved to this device' I cannot 'see' them on my phone.  I can access them if I connect my phone to my PC, but otherwise I cannot find them anywhere.  Not in Downloads, photos, or gallery.  PLEASE HELP!

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Re: Gallery content no longer accessible through phone

Community Manager
Community Manager
Hi saffire6058!

I know picture viewing is very important and I'm here to help! When did the problem begin? Which HTC device do you have? Does the issue occur with all or specific pictures?

AyaniB_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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