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Since no one here is responding to reason, have fun with the paranoia-fest.
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Same blessed thing happened when I opened my Note 3 this morning! Having read all relevant posts herein, and being a "veteran" of decades of digital stuff, I think this is a fault of the Verizon update that apparently took place on Sept.8. I just hate when they do this kind of thing; it throws every victim into a time-consuming tizzy & "they" whether Verizon or Microsoft or whatever, never apologize, repay us for our time o&/or angst spent on the problem - And, until the information trickles down to their "front line" people, they generally blame us, the consumers, for having done VZ protect something incautious! I do NOT believe the Gallery is malware-infested. I do believe Verizon caused this problem. I do doubt they'll ever apologize or compensate any of us fro having done so. I am going to tell the VZ Protect program to "keep" the 2 apps (both actually Gallery apps), & go on about my business - after uninstalling the "google" Antivirus a guy in my local Verizon store installed today in a benighted attempt to help. "they" mean well...but, really! [Read somewhere, they're "working on a fix"!] Cheers, Vespasia
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Please read my post. It's post 21. Every reason to believe that all this hoopla was caused by Verizon update - made by Verizon 9/7 (I erroneously said "9/8" in my post). It is highly, highly unlikely to be malware. Cheerie-bye, Vespasia
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I'm not ignoring your logic. 🙂 I completely agree that disabling it would help, but I want someone from Verizon to see and respond to this. I'll also be downloading a new malware/virus protector.
Verizon still needs to let us know what is up.
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Same issue here for 2 days.
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I have exact same problem. Called tech support, they sent me to second tier support. She wanted me to factory reset my phone...Glad I looked here instead...
Don't reset your phone.. Verizon needs to read their own support site messages.....
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I spoke with Verizon support on Twitter, as mentioned above; they said it is a known issue that they are working on. Since my phone is not exhibiting any other problems they pretty much said to sit tight and they're going to work on it.
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I appreciate your comment and adding to the discussion. I think the more responses to this thread the better...then maybe Verizon will take notice and do something...
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I was trying to respond to Snn5 with that post...
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Anyone still seeing this issue?