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Galaxy J7 V

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how to capture a photo in another app

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Re: Galaxy J7 V

Asistencia al cliente

Hola marycarolyn,

I'm sorry for any issue in getting the photos you want on your phone. I'd like to clarify what you're trying to do, to make sure we're on the same page. What application are you in? Are you able to capture photos from other applications? How are you trying to capture the photo? Please clarify, so we can get to the bottom of this for you.

ChristinaB_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Galaxy J7 V

Sr. Member

Read here on how to take a screen shot.  Mary

Capture a Screenshot - Samsung Galaxy J7 V / Galaxy J7 | Verizon Wireless