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Error...Samsung Stratosphere...HELP!!!

Miembro

Just got my replacement phone yesterday, now I get the message of "Sorry! Process android.process.acore stopped unexpectedly. Try again". This happens every time I try to go to my contacts. I have rebooted and also pulled the battery...very frustrated right now!!!!!!!

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Re: Error...Samsung Stratosphere...HELP!!!

Líder Sénior

I would try a master reset, if it does not work, request another replacement

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Re: Error...Samsung Stratosphere...HELP!!!

Asistencia al cliente

Hola Bagogirl,


Oh my! Our replacement devices completed a 100 point inspection before leaving the warehouse, and I apologize that your device is not working. Let's get this fixed asap. The contact software sounds corrupted. If you could please Hard Reset the device http://vz.to/A8ykLa , this will repair any software that is not working properly. Keep me posted.

Gracias,
Pamelaf_vzw
Tweet us @vzwsupport

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