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Due for a new phone soon...what to get?


I have an HTC Incredible right now, but I'm eager to get rid of it because of the poor battery life and low signal issues. I'm mostly concerned about getting a phone with better reception. I can be sitting at home and waver between zero and one bars, but then go to my sister's a block away and have 2 or 3. I'm mostly interested in getting another 3G Android because 4G is not currently available in my area, but I could possibly go for an iPhone or a Windows phone if I like the specs. Is there anyone out there who's upgraded from an Incredible and noticed a dramatic increase in signal strength?

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Re: Due for a new phone soon...what to get?

Verizon Employee

Hello rglidden

I hate to hear your having signal problems, I would like to assist you today with your current device.

You mentioned your sister's house has good signal. Does your sister's device have signal issues in your home? How's the signal outside your home? Please dial *228 send then choose option 2 and retest.

If there isn't a issue outside, have you considered a network extender? This would greatly improve service in your home. Here's a link it will give all the specs for the network extender: http://support.verizonwireless.com/faqs/Equipment/network_extender.html

You mentioned two devices that you were considering, here's a link to compare their great features: http://www.verizonwireless.com/b2c/store/controller?&item=phoneFirst&action=viewPhoneOverviewByDevic...

Please let me know the answers to the above questions, they will help us determine what I need to do next to address your signal issues.

Muchas gracias


Please follow us on twitter @vzwsupport


Re: Due for a new phone soon...what to get?

Sr. Member

I went from no reception to four bars at home when I switched from the incredible to the iPhone