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Droid Maxx Hotspot stopped working

Miembro

The Hotspot stopped working on my Droid Maxx.  I've tried rebooting and changing passwords.  I receive messages on both my laptop and my iPad "can not connect."  Thanks for any help you can provide!

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Re: Droid Maxx Hotspot stopped working

Community Manager
Community Manager

Oh no! Sorry to hear that kirlie. I know it's important to have it up and running soon. Please go to Settings>Apps>All>Mobile Hotspot>Stop & reset app. Try connecting again.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

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Re: Droid Maxx Hotspot stopped working

Miembro

I pressed "force stop."  However, this did not clear up the problem. 

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Re: Droid Maxx Hotspot stopped working

Community Manager
Community Manager

kirlie Thanks for trying. Please try and power off the phone and remove the sim for 30 seconds. Once you power the phone back on, retest the mobile hotspot.

SheritaH_VZW
Síguenos en Twitter
@VZWSupport

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