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2013 post - I have a Rzr HD and am trying to download photos from that to my XP Pro PC. When I plugged the USB cable in, the Motorola device driver set up application started up and did it's thing without any issues. When I went through 'My Computer' to view the device, all that shows up is the install app and notes related to that. Where are the data files with photos music etc?
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I'm sorry the transfer is not working jandives but we can help. Are you using any other applications for storing your files (Cloud or Backup assistance)? Here is a link to transfer music http://vz.to/18w5cmT . Here is a link to transfer pictures http://vz.to/HsghsA . Here are some other helpful links :
http://vz.to/184MPF2
http://vz.to/IxGxlt
Keep us posted and let me know if the information above is helpful.
KinquanaH_VZW
Follow us on Twitter @vzwsupport
I'm sorry the transfer is not working jandives but we can help. Are you using any other applications for storing your files (Cloud or Backup assistance)? Here is a link to transfer music http://vz.to/18w5cmT . Here is a link to transfer pictures http://vz.to/HsghsA . Here are some other helpful links :
http://vz.to/184MPF2
http://vz.to/IxGxlt
Keep us posted and let me know if the information above is helpful.
KinquanaH_VZW
Follow us on Twitter @vzwsupport
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