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Download photos via USB from RZR HD

jandives
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2013 post - I have a Rzr HD and am trying to download photos from that to my XP Pro PC. When I plugged the USB cable in, the Motorola device driver set up application started up and did it's thing without any issues. When I went through 'My Computer' to view the device, all that shows up is the install app and notes related to that. Where are the data files with photos music etc?

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Re: Download photos via USB from RZR HD

Community Manager
Community Manager

I'm sorry the transfer is not working jandives but we can help. Are you using any other applications for storing your files (Cloud or Backup assistance)? Here is a link to transfer music http://vz.to/18w5cmT . Here is a link to transfer pictures http://vz.to/HsghsA . Here are some other helpful links :
http://vz.to/184MPF2
http://vz.to/IxGxlt


Keep us posted and let me know if the information above is helpful.

KinquanaH_VZW
Follow us on Twitter @vzwsupport

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Highlighted

Re: Download photos via USB from RZR HD

Community Manager
Community Manager

I'm sorry the transfer is not working jandives but we can help. Are you using any other applications for storing your files (Cloud or Backup assistance)? Here is a link to transfer music http://vz.to/18w5cmT . Here is a link to transfer pictures http://vz.to/HsghsA . Here are some other helpful links :
http://vz.to/184MPF2
http://vz.to/IxGxlt


Keep us posted and let me know if the information above is helpful.

KinquanaH_VZW
Follow us on Twitter @vzwsupport

View solution in original post

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