understatement

My account says I have 97% usage available, yet my data has been blocked. I paid a bill of $144.80. Evidently the bill was $144.81 and they are saying pay .01 now. Will be billed late fee. WHAT? Is this why I have no data? 

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Re: Data
glitchedpixel
Specialist - Level 1

@understatement wrote:

My account says I have 97% usage available, yet my data has been blocked. I paid a bill of $144.80. Evidently the bill was $144.81 and they are saying pay .01 now. Will be billed late fee. WHAT? Is this why I have no data? 


What on Earth are you talking about? Data doesn't suddenly stop being available if you had 97%. The only way it can if you as the customer put yourself on a data block with smart family or from the phone.

 

Being short 1 cent won't have anything to do with data either. An account isn't considering outstanding unless the balance is $25 and above past due.

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