I've been with Verizon since way before it was Verizon. I think it was Qwest before. In the last week my wife's phone has sucked up over 10GB of data. We NEVER use more than a couple. No Movies, no work e-mail, use wifi in the house to run updates. I even had her turn off mobile data and the sync. It still used over 600MB two different times on Friday and Saturday 1/27 and 1/28 after that. How can this be? It started when she got off her flight in LA and turned airplane mode off last Monday 1/23/27 about 2140 hours. It sucked up over 6GB. I got warning messages a few minutes apart saying 75% and 90%. I even did the little survey thing a got a free GB but even that didn't help. I get NO HELP at *611 or at the Verizon store just "oh you should change your plan. My plan includes 10GB of data at least 3 times more that we have ever used.