Can't text on WiFi with Verizon messages app
VTRC12
Newbie

Since the recent update on the Verizon messages app, I can't send text messages on WiFi. If I try, it just says it's sending but doesn't actually go until I switch to 4G LTE. I have checked all my settings and reinstalled. Any suggestions?

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Re: Can't text on WiFi with Verizon messages app
vzw_customer_support
Customer Service Rep

VTRC12,

We want you to get the most out of our products and services. Let's try a couple of steps to see if we can get that option back for you. Are you connected to a WiFi network? Is your mobile data turned off? Try disconnecting from WiFi and connected again. Let us know what happens after this is tested. We are here to help.
JasperM_VZW
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