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Can't connect to WIFI on home router

Miembro

how do you change your router channel?

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Re: Can't connect to WIFI on home router

Asistencia al cliente

Verizon wireless is here to help talley46. What router do you have? Is your internet provider Verizon Wireless or Fios? If Fios, please reach them here: https://www.facebook.com/fios .

JorgeO_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Can't connect to WIFI on home router

Miembro

 have a DSL-2750B router from Verizon Wireless and my Galaxy S6 is having difficulty connecting to it.

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Re: Can't connect to WIFI on home router

Expert

That is the router from Verizon Residential not Verizon Wireless. You should troubleshoot your landline internet service with Verizon Fios company.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Can't connect to WIFI on home router

Expert

Home - Verizon Forums

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Can't connect to WIFI on home router

Miembro

Thanks, I know my router is from Verizon, my mistake by saying it was Verizon Wireless. But why Fios? I only have landline and internet. Cable not available in my area.

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Re: Can't connect to WIFI on home router

Expert

Fios, Residential and landline services from Verizon are all the same company in my mind. Fios is easier to remember and type then all of that.

If you haven't already, you can ask your question in the other forum I posted earlier.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Can't connect to WIFI on home router

Asistencia al cliente

We want make sure your concerns are addressed. You have reached the wireless side of the house. Please use this link to reach our FIOS team. https://www.facebook.com/fios/?fref=ts


AnthonyM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Can't connect to WIFI on home router

Asistencia al cliente

talley46, it is always a pleasure to assist when we can. To clarify, are you asking why we said FiOS? It is also called Verizon Communications. Did you try the link we sent you? DeloresK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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