Can I unlock my device if the screen is broken?
KHEC42
Newbie

Is there a way to unlock my pjone if the LCD is not working. Unable to swipe and unlock.

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Re: No LCD
sprmankalel
Champion - Level 3

If your screen isn't working there doesn't seem like much of anything can be done.

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Re: No LCD
sprmankalel
Champion - Level 3

If your screen isn't working there doesn't seem like much of anything can be done.

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Re: No LCD
vzw_customer_support
Customer Service Rep

KHEC42, that's terrible to hear the LCD screen went out on you. I sent you a private message so we can work on troubleshooting and your options. 

GeorgeS_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: No LCD
GibLib
Enthusiast - Level 1

how can I unlock my phone with a broken screen to backup ?

Re: No LCD
KH-OrnEsh
Moderator Emeritus

Due to the age of this thread, it will be locked in order to keep discussions current.

If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: No LCD
vzw_customer_support
Customer Service Rep

That is a great question. What is the make and model of your phone?  CassieG_VZW

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