Can I download the lollipop upgrade on my Note 4 via Verizon 4G?

[SueJT]

I have downloaded the first part of my lollipop upgrade for my Note 4. The second part is taking forever and I know I'll have to go home before it finishes.

Can the download continue via the 4G network while I'm driving home without terminating and reconnecting to my WiFi at home?

[Snn5]

You can but it is about 1GB total between all the packages and stages.

[SueJT]

It's just a 10 minute drive home or so and I'll get on to the home wifi as soon as I get home. The question is....how do I make sure the download doesn't terminate when I leave the wifi in the office?

[Snn5]

It supposedly pauses, but DO NOT leave wherever you are once you start.

[SueJT]

That's the problem. I am at 28% and I have to leave to go home in a half hour!

[Snn5]

It can wait, and you need a 100% charge anyway.

[Snn5]

Do this the right way.  You really need to charge to 100% back up wipe and charge to 100% again.  If nothing else, charge to 100% BEFORE updating.

[vzw_customer_support · Accepted solution]

SueJT, Congrats on your new Lollipop Upgrade! You're asking a very good question, here. It is very possible that Download and Upgrade for Part 2 will be interrupted if the phone network connection changes. If you are able to prevent interruption during the download portion of the Part 2 update; you should be fine. The good news is that the actual download of Part 2 lasts for approximately 18 minutes. Here's a link that provides more information about the newest update: http://spr.ly/6-16N4nj Please be sure to let us know if you have further questions for us.
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