Centro de recursos de accesibilidad Salta al contenido principal
Obtenlo rápido al recogerlo dentro o fuera de la tienda o con entrega el mismo día.
cancelar
Mostrar resultados para
Busca en su lugar
Quisiste decir:
Caller ID Shows Wrong Name When I Call Others
CoopDLoop
Miembro

I know this has been asked several times before, but the Smart ID solution isn't compatible with my phone, and I cannot seem to find any solutions that work. I recently opened my own account with Verizon from another carrier, and it is still shows the name of the account owner from the previous carrier when I call someone. How do I fix this?

0 Likes
1 Solution

Respuestas correctas
Re: Caller ID Shows Wrong Name When I Call Others
vzw_customer_support
Asistencia al cliente

I know the importnace of having the right Caller ID display. Here is a link to the Share Name ID feature that is controilled through your My Verizon account and not the phone: https://www.verizon.com/support/knowledge-base-49073/

View solution in original post

0 Likes
Re: Caller ID Shows Wrong Name When I Call Others
vzw_customer_support
Asistencia al cliente

I know the importnace of having the right Caller ID display. Here is a link to the Share Name ID feature that is controilled through your My Verizon account and not the phone: https://www.verizon.com/support/knowledge-base-49073/

View solution in original post

0 Likes
Re: Caller ID Shows Wrong Name When I Call Others
CoopDLoop
Miembro

Thank you! That worked. At first it said my phone wasn't compatible with the app, but I tried again and it successfully went through. Thank you again!

0 Likes