Icb59, I'm sorry to hear you're not able to take advantage of the great apps on the Play Store! I'm glad to help with that. Are you able to update your existing apps ok? When did this start? You using Wi-Fi or mobile data? JosephT_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!