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Apps continue popping up with out touching screen.

kasi8359
Miembro

Have LG K20.  After using apps, google, settings or phone continue to pop up.  Can only stop by shutting off phone.

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Re: Apps continue popping up with out touching screen.

Community Manager
Community Manager

We understand the importance of having a properly working device, kasi7526. I know I depend on mine daily and would be frustrated that apps were launching on their own. I would like to gather a few details to help isolate the issue. When did the problem start? Is your Android software and apps up to date? Here is a link with steps to check in case: https://www.verizonwireless.com/support/lg-k20v-update/   

Has there been any physical or liquid damage on the device?

 

GinaU_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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