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Anyone else displeased with Verizon?

MadGiJoe
Miembro

Is there anyone else out there who is extremely displeased that after paying Verizon thousands of dollars for bad service they now refuse to unlock my Razr Maxx phone so I can use it on another network where I can actually receive calls?  Motorola says my phone will work on AT&T's network and all I need is for Verizon to give me the unlock code.  One Verizon employee told me the phone is not locked.  At a Verizon store I was told they simply do not unlock phones. Maybe it is just ignorance! Their attitude and actions cause me not to be surprised that on visiting three AT&T stores and two Verizon stores yesterday there was hardly anyone in the Verizon stores and standing room only in the AT&T stores? Duh!

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Re: Anyone else displeased with Verizon?

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Unlocking a device for use on another USA carrier is not going to happen. The cell carriers did agree to do it in 2015 but the hoops and qualyfers to do it are just to restrictive.

Even if you could do it functionality on the other networks may be little to no use.

AT&T and T-Mobile use GSM. Sprint uses a different version of 3G CDMA not like Verizon's CDMA technology.

The number of devices unlocked for use outside the USA are just for that. Outside in another country not for use here.

And AT&T depending where you live doesn't have lines out the door as you mentioned. Verizon still has the top spot of number one in the industry. Not bad for a company that came into the cellular market after AT&T (Cellular One, Cingular)

Good Luck

Re: Anyone else displeased with Verizon?

gurase
Novice

Have you tried putting an AT&T sim in the Razr Maxx? That's the only way to know for sure. You can find them cheap online or maybe the AT&T store will let you try one of theirs.

I am not sure what Elector is talking about with no carriers unlocking for US use until 2015. I'm currently using a Verizon iPhone 5S and a Verizon Galaxy S4 on an AT&T MVNO. Both were unlocked out of the box. The GS4 just doesn't get LTE which I knew going in.

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Re: Anyone else displeased with Verizon?

gurase
Novice

A quick google search told me the Razr Maxx is only unlocked for non-US sims. I still think Verizon fully unlocks newer LTE phones.

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Re: Anyone else displeased with Verizon?

No corresponde

http://blog.ctia.org/2013/12/12/ctia-announces-voluntary-principles-unlocking-wireless-devices/

http://www.macrumors.com/2013/12/12/u-s-carriers-and-fcc-come-to-agreement-over-consumer-unlocking-o...

U.S. carriers agree to new cellphone 'unlocking' policy| Reuters

The above is what I am talking about.

Good Luck

Re: Anyone else displeased with Verizon?

japetty
Sr. Member

Your phone is selling now on swappa.com for somewhere between $105.00 and $140.00.  I suggest you sell it there and you can turn around and spend that money on the at&t or other carrier of your choice,  I have sold many phones on swappa and I have also purchased phones there with out issue.  They check all the phones IMEI numbers out to make sure they are phones that age good to go on the carrier.  The nice thing about doing this is you don't end up with a contract with a carrier and in many cases somewhat less cost to your for the service they provide.  From what I have seen existing customers of most providers get little or no customer service.  You are best off to not deal with those phone stores unless you have to deal with them or their web sites as well.  I have learned to do most of what I need for myself and I am very satisfied with the phone service I get on VZW it works where I live and the places I frequent when I travel.  Neither at&t or TMOB work where I live.  We have one other local carrier that will work here but when I travel and get to far away from my home I am paying roaming charges.  As far as those other carrier stores having customers waiting in line out the door, don't know where you live but I don;'t see that happening around here or when I travel.  You must have mistaken the carrier stores for a Wal Mart or some other store.

Re: Anyone else displeased with Verizon?

MadGiJoe
Miembro

Thanks for responding. I have switched already because of the bad reception thru Verizon at my location.

Sent from Yahoo Mail on Android

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Re: Anyone else displeased with Verizon?

rcschnoor
Líder Sénior

There are those, however, on these forums who have reported they have used a SIM from another US carrier in a Verizon phone in order to use the phone on a different US carrier. Keep in mind, you would not have full functionality as the 4G networks used by the different providers are not compatible. The most you would hope to get is a 3G data connection.

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Re: Anyone else displeased with Verizon?

MadGiJoe
Miembro

Thanks. I will do this today.

Sent from Yahoo Mail on Android

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Re: Anyone else displeased with Verizon?

No corresponde

I have read at the T-Mobile Forums of certain devices being used as you stated with limited service on AT&T  in particular the Apple iPhone 5

I have also read on AT&T and T-Mobile that again the Apple iPhone 5s from Verizon Wireless can function with limited service. Sprint however I read works no place other than on their own network.

Good Luck