cancelar
Mostrar resultados para
Busca en su lugar
Quieres decir:
Highlighted

Andri

djmancini96
Miembro

Sistema Android

There's an internal problem with your device, and it may be unstable until you factory data reset.

 

WHat's the matter with this phone?

Etiquetas (2)
0 Me gusta

Re: Andri

Ann154
Expert

Which phone model do you have? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Me gusta

Re: Andri

djmancini96
Miembro

Motorola  moto g6

0 Me gusta

Re: Andri

Community Manager
Community Manager

Sorry to hear about that confusing alert on your Moto G6, djmancini96. I definitely want to make sure that get the bottom of this. Help is here. Is the operating system and all apps fully up to date? Here's how to update the operating system: http://spr.ly/66081KJny Here's how to update apps: http://spr.ly/66091KJnJ

If everything is up to date already, you would want to perform that factory reset that was suggested after ensuring that all of your content is backed up. Aquí te mostramos cómo hacerlo: http://spr.ly/66001KJnK See the section titled "Media" for details on how to back up your content if needed. Does this help?

RyanM_VZW

 

0 Me gusta