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Problem with update

samwhall100512
Miembro

Can't update new version of clash of clans and it says device not compatible.

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Re: Problem with update

Snn5
Líder Sénior

What device are you using?  Try uninstalling the entire app (save game data if possible) and reinstall.

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Re: Problem with update

Community Manager
Community Manager

Samwhall100512-

Clash of Clans is one of my favorite apps, I want to be sure we get to the bottom of this in no time. I just want to dig a little bit deeper here, where are you going to download the application? Is this happening on Wifi or the cellular network? What device are you currently using?
AmberK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Problem with update

Snn5
Líder Sénior

Might best contact the developer from the contact info on the apps download page.

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Re: Problem with update

samwhall100512
Miembro

Tried on Wi-Fi and network. Phone is droid LTE 4G.

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Re: Problem with update

Snn5
Líder Sénior

There are many "Droid" phones and most all use the 4G LTE network.

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Re: Problem with update

Ann154
Expert

Which "Droid"?

DROID (OG)

DROID Eris

DROID Incredible

DROID 2

DROID 2 Global

DROID R2D2

DROID 3

DROID 4

DROID X

DROID X2

DROID Incredible 2

DROID Incredible 4G LTE

DROID Pro

DROID Bionic

DROID Charge

DROID DNA

DROID RAZR

DROID RAZR MAXX

DROID RAZR M

DROID RAZR HD

DROID RAZR MAXX HD

DROID Ultra

DROID MAXX

DROID Mini

DROID Turbo

DROID Turbo 2

Or do you have a different Android phone that wasn't branded as a "DROID"?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Problem with update

Snn5
Líder Sénior

You tried what?  Uninstalling/reinstalling or contacting the Dev?

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