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GizmoHub not pairing with LG G4 from Sprint


I cannot receive the 5 digit security code that Gizmo tries to send me. I have made sure that there are no blocks on my phone's texts, data, etc. I have uninstalled and reinstalled the app and asked for help from both Verizon and Sprint who both can't figure out whats wrong. Still haven't heard from Gizmo but any ideas?? My kiddo goes to his other parent's house for overnights starting this month and we really were counting on this working!

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Re: GizmoHub not pairing with LG G4 from Sprint

Asistencia al cliente

Thank you for reaching out to us. I do want some clarification here. The LG G4 has service with Sprint and the Gizmo is with Verizon?

NicoleT_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!