Verizon forcing move to 4G, but provides no help in finding a replacement
tmpc
Enthusiast - Level 2

I am one of the people that has to upgrade his 3G phone by 2020.  I want the cheapest decent smartphone I can get, including phones that are several years old.  Determining 4G compatibility is easy, but determining VoLTE isn't (most just list it as LTE).  Would it be too much trouble for Verizon to provide a list of compatible phones?  This is a giant pain in the derrière.

Re: Verizon forcing move to 4G, but provides no help in finding a replacement
omgo
Enthusiast - Level 1

yes.  we need a 4g phone with a qwerty keyboard please !!!!!!!!!!!!

Re: Verizon forcing move to 4G, but provides no help in finding a replacement
Ann154
Community Leader
Community Leader

@omgo wrote:

yes.  we need a 4g phone with a qwerty keyboard please !!!!!!!!!!!!


It doesn't exist. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Verizon forcing move to 4G, but provides no help in finding a replacement
glitchedpixel
Specialist - Level 1

@tmpc wrote:

Would it be too much trouble for Verizon to provide a list of compatible phones?  This is a giant pain in the derrière.


The entirety of Verizon's shop page is a compatible phone list.

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Re: Verizon forcing move to 4G, but provides no help in finding a replacement
tmpc
Enthusiast - Level 2

You assume everybody wants to spend many hundreds of dollars on a cell phone.  I don't.  I make phone calls and send texts; that's it.  So for me, an older (even used) phone is fine.  The problem is, VoLTE is a requirement, and though many phones say they are LTE compatible, they may not be VoLTE; they aren't the same thing.  Commonly available information doesn't make that clear.  This is the flaw in "Bring your own phone".

To make matters worse, you still have people selling phones that claim to be Verizon compatible; they are . . . until January 1, 2020 at which point they become paperweights on the Verizon network.

Re: Verizon forcing move to 4G, but provides no help in finding a replacement
Ann154
Community Leader
Community Leader

I agree there should be a list of VoLTE capable phones including the VZW branded but retired phones that can be activated on the Verizon Wireless network. In the mean time you can review the BYOD list for some options for compatible phones. 

 

https://community.verizonwireless.com/t5/Bring-Your-Own-Device/Verizon-Certified-Unlocked-Android-Sm...

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Verizon forcing move to 4G, but provides no help in finding a replacement
jav6
Champion - Level 3

Quotes:

"Would it be too much trouble for Verizon to provide a list of compatible phones?"

"So for me, an older (even used) phone is fine."

If you're looking for Verizon to provide a list of OLD/USED phones that are/might be compatible with their network, you might be dreaming.

 

...Just another VZW customer...trying to offer some assistance...
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Re: Verizon forcing move to 4G, but provides no help in finding a replacement
tmpc
Enthusiast - Level 2

Thanks for the link, but reading through the comments is not comforting.  Too many variables.  What a mess.

Re: Verizon forcing move to 4G, but provides no help in finding a replacement
tmpc
Enthusiast - Level 2

Apparently, I am dreaming.  In my dream, a company providing cell phone service makes a change to their network, offers no help with the complexity of the change, and only provides expensive "solutions" . . . more like a nightmare.

Re: Verizon forcing move to 4G, but provides no help in finding a replacement
Ann154
Community Leader
Community Leader

Additional information. 

https://www.verizonwireless.com/support/knowledge-base-218813/

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.