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South Pasadena, CA. The 3G/4G signal on Mission Street, from Orange Grove Park (815 Mission Street) to City Hall (1414 Mission Street) is very weak/non-existent depending on tine of day. There is a lot of community activity in this area (restaurants/stores/farmers market/city events). Verizon coverage map shows 4G LTE coverage for the entire city. How many people need to bring this issue up before some action is taken (seriously, not a sarcastic question; I can ask other South Pasadena Verizon customers to chime in if necessary)?
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AntonioC_VZW
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Hi Antonio, thanks your time. The signal varying by time of day was in regards to whether I can get a single bar of 4G, 3G, or 1x...either way it's still one bar.
South Pasadena's zip code is 91030. The service issue is the same, indoors or outdoors (like I said, from the park [815 Mission Street] all the way to City Hall [1414 Mission Street]).
How would you like me to perform the speed test, and with what unit of measurement would you like the results?
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Thank you,
VanessaS_VZW
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Hi Vanessa. I tried working on this for the past 20 minutes but couldn't get to the point where I was actually doing the test. I'm working with 1 bar of 3G service right now. I'd have to download Adobe Flash to do it through the website, or download the actual app; I couldn't download either with my current signal strength.
I think that's just it, the data signal strength around here is so weak, we're limited to voice calling.
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KevinR_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Hi Kevin. It managed to fully download as I was driving on the other side of town (up and down Fair Oaks).
At 6:15pm I tried running two tests (indoors) unsuccessfully; both times it stopped midway due to "network connection" issues. While it was running I saw the ping was 102/114 and both times the download speed would not exceed 0.05 Mbps.
6:25pm Update: It worked, but I had to lean the phone up against the window. The result is DL 0.16 Mbps / UL 0.07 Mbps / Ping 102.
6:31pm Update: I tried it outside and got: DL 0.18 Mbps / UL 0.15Mbps / Ping 89
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Next Day 10:20am Update: Indoors again: DL 0.15 Mbps / UL 0.05 Mbps / Ping 135
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I want to make sure we can help get you back up to speed. We want our customer to always have a reliable connection. Have you always encountered this issue here in this area? How far do you have to travel to receive a good signal?
YareliM_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Hi Yarel,
Yes, I've always had a weak signal issue in this area. I usually have to travel a mile from this area to get a reliable 4G signal.