Thank you everyone for your extensive feedback on this issue. Blitz313, it appears you have done all you can as far as troubleshooting is concerned. At this point, we would need to speak to you directly, and file a Trouble Ticket to get our Network Repair Bureau involved. Please PM me with a number where you can be reached, and I will be happy to contact you to begin this process. Pedimos disculpas por los inconvenientes que esto pueda ocasionar.
Define what you mean by disconnect... Are you talking about the WiFi signal dropping, getting disconnects (resets while browsing using it), or is the 3G/4G signal dropping.
The 3G/4G signal. Wifi hasn't been a problem, I can still access the admin page when the signal drops off.
I am widening if I am just in a bad location, even thought I am in the same location as yesterday. Is there a way to tell what the signal strength is?
The lights are not very useful for that.
Even the bars (or boxes) on the Admin page near the top is vague... however
you can go to Configuration -> Diagnostics and then select Modem Details and it will output a bunch of lines.
It will look something like below with the Signal for EVDO and LTE being what you are looking for.
ESN (hex): CENSORED
P_REV Indicator: 0
PRL ID: 15010
Band Class Type: 13
ERI Version: 5
Signal - EVDO: 0
Signal - LTE: 98
Battery Level: 85
Battery Charging: 1